Terms of Service

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Last updated: 01/09/2025

1. Controller

HiveIntel GmbH
Rosenthaler Str. 72A
10119 Berlin, Germany
Email: contact@hiveintel.de

2. Scope

This Privacy Policy applies to personal data collected when you contact us via the contact form, by email, or by phone.

3. Data Processing

a) Website access

Our hosting provider automatically processes technical server logs (e.g., IP address, time of access, browser type).
This is necessary to deliver the website and ensure security (Art. 6(1)(f) GDPR).
Logs are deleted or anonymized after a short period.

b) Contact form, email, and phone

- Data collected: name, email, phone number (if provided), message content.
- Purpose: to respond to your inquiry and any follow-up.
- Legal basis: Art. 6(1)(b) GDPR (pre-contractual steps or performance of a contract) or Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries).
- Retention: deleted once the request is fully processed unless further storage is required by law (e.g., tax or commercial retention).

4. Data Sharing

- Service providers required for hosting and email delivery, bound by contract to GDPR compliance
- Authorities, if legally obliged

5. International Transfers

We do not transfer personal data outside the EU/EEA unless required for communication (e.g., if you email us from outside the EU).

6. Your Rights

- Access to your data (Art. 15 GDPR)
- Rectification (Art. 16 GDPR)
- Erasure (Art. 17 GDPR)
- Restriction (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Objection (Art. 21 GDPR)
- Withdraw consent at any time (Art. 7(3) GDPR)
- Lodge a complaint with a supervisory authority (Art. 77 GDPR). The competent authority is the Berlin Commissioner for Data Protection and Freedom of Information.

7. Security

We use technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

8. Updates

We may update this Privacy Policy to reflect legal or operational changes. The current version is always available on this page.